Authors Abroad takes customers privacy very seriously and we do our utmost to make sure it is protected and stored for a short a period as is necessary
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use our service, provide feedback on our services, place an order on our site or enter a competition. The information you give us may include your name, address, e-mail address and telephone number. If you make any transactions with our company, you will be sent an invoice to pay us by BACS or cheque. If you have to send us any of your bank details (i.e. for a refund), your information will be stored on a server behind a secure firewall, and only a limited number of authorised employees will be able to access this information.
INFORMATION WE MAY COLLECT ABOUT YOU
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts/agreements entered into between you and us, to get your feedback on what you thought of the service and to provide you with the information, products and services that you request from us;
to provide you with information about other services we offer that are similar to those that you have already enquired about: e.g alternative authors etc for future school visits
DISCLOSURE OF YOUR INFORMATION
We do not share your information with third parties unless you have given us permission to do so eg we may be working with a group of schools to set up a tour. We may share common information about the tour with all parties involved but only with your consent.
WHERE WE STORE YOUR PERSONAL DATS
Your data is stored in the UK and kept securely in our Silsden offices with appropriate back-up systems in place and firewall security.
All accounting data is kept securely in our offices in Silsden
Cookies are used on the website, but you are free to block them and they are only used for website management purposes.