Authors Abroad Privacy Policy

Authors Abroad and Caboodle Classroom are trading names of Caboodle Books Ltd. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

Caboodle Books Ltd collects the following data:

  • Personal identification information (Name, email address, postal address, phone number, etc.)

  • School name, address and contact details, including named points of contact

  • Information you provide when you enquire about or use our services, including feedback you provide us

  • When you subscribe to, or place an order for our goods or services, your card and other payment information are not held by us, but may be collected by our third party payment processors, Stripe Inc, who specialise in the secure online capture and processing of credit/debit card transactions.  

How do we collect your data?

You directly provide Caboodle Books Ltd with most of the data we collect. We collect data and process data when you:

  • Register online, enquire, or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

Caboodle Books Ltd does not currently receive data directly or indirectly from external or third party sources.

How will we use your data?

Caboodle Books Ltd collects your data so that we can:

  • Process your orders and subscriptions and manage your account.

  • Contact you with special offers on other products and services we think you might like.

Processing Payments

After you place an order or subscribe to a service on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we will either send you an invoice which can be paid via BACS/Bank Transfer or cheque, or for some services we accept payment by card using Stripe, a third party payment processor.  Stripe will collect, use and process your information, including payment information, in accordance with their privacy policies.  You can access their privacy policy here  

Transfer and storage of your information

Stripe’s services in Europe are provided by a Stripe affiliate—Stripe Payments Europe Limited (“Stripe Payments Europe”)—an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc. in the US.

For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

We do not share your data with partner companies for promotional purposes.

How do we store your data?

Caboodle Books Ltd securely, and digitally stores your data in our Silsden offices.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (such as the payment and collection of VAT). We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Marketing

Caboodle Books Ltd would like to send you information about products and services of ours that we think you might like.If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Caboodle Books Ltd from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at general@caboodlebooks.co.uk stating the nature of your request.

What are your data protection rights?

Caboodle Books Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Caboodle Books Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Caboodle Books Ltd correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Caboodle Books Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Caboodle Books Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Caboodle Books Ltd’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Caboodle Books Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: general@caboodlebooks.co.uk 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit www.allaboutcookies.org 

How do we use cookies?

Caboodle Books Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Caboodle Books Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Caboodle Books Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Caboodle Books Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20th February 2023.

How to contact us

If you have any questions about Caboodle Books Ltd privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: general@caboodlebooks.co.uk

Call us:  01535 656015

Or write to us at: Caboodle Books Ltd, 2-4 Briggate, Silsden, West Yorkshire, BD20 9JT, United Kingdom

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/  or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.